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( MAHARASHTRA
, MUMBAI
)
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Patni Computer Systems Limited is India's sixth largest software company with revenues in excess of Rs. 740 crores. Founded in 1978 and headquartered in Mumbai - India, Patni has registered a compounded annual growth rate of 45%.
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Remedy ARS system developer
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( MAHARASHTRA
, MUMBAI )
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Job
Description : |
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Job Responsibilities:-
v Upgrade BMC Remedy Information Technology Service Management (ITSM)
v suite to version 7.0 including the Action Request (AR) System upgrade
v Work with various client constituencies to analyze business and technical requirements, map processes to Remedy functions, Application configuration create user training and system documentation.
v Responsibilities will also include account administrative tasks, developing necessary interfaces and integrations, application administration and configuration for the following, mainly ITIL (Information Technology Infrastructure Library), business applications: Service Desk, Client and End User Support Desk, Change Management, Incident and Problem Management, Service Level Management, Asset Management and Configuration Management in Remedy ITSM suite 7.0
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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v In depth knowledge of Remedy ARS system ver 7.0/ 6.3 specific tools such as AR Admin, AR User, AR Import,
v Mid tier. Hands on experience with integration, and customization.
v Should have thorough understanding of ITIL (Information Technology Infrastructure Library), BS7799 processes
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
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Minimum 5 Years-Maximum 7 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Patni Computer Systems Ltd.
55, SDF II, SEEPZ
Andheri (E), Mumbai 400 096.
Tel: +91 22 2829 1454
Fax: +91 22 2829 2764
E-mail: patni-mumbai@patni.com
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Reference : |
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Not Available
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Reference ID:
Not Available
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