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( MAHARASHTRA
, MUMBAI
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Patni Computer Systems Limited is India's sixth largest software company with revenues in excess of Rs. 740 crores. Founded in 1978 and headquartered in Mumbai - India, Patni has registered a compounded annual growth rate of 45%.
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URGENT OPENING- HelpDesk Engineer
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( ANDHRA PRADESH
, HYDERABAD )
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Job
Description : |
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Logging of all incidents and requests reported to the Service Desk by telephone or email
First line incident investigation
Desktop support
To achieve set Key Performance Indicators
Assignment to 2nd and 3rd line support as necessary
End to end ownership of all incidents and service requests to resolution
Proactively updating users and progress of tickets
Identifying process improvements
Knowledge transfer to other team members
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Desktop support ,Helpdesk Engineer,Good COmmunication Skill |
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Qualification
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Any graduate |
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Career
Level :
Middle Management |
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Experience
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Minimum 3 Years-Maximum 4 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Patni Computer Systems Ltd.
5Q4-A1 & A2, Cyber Towers
Hitec City, Madhapur
Hyderabad 500 081.
Tel: +91 40 2311 9800
Fax: +91 40 2311 9801
E-mail: patni-hyd@patni.com
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Reference : |
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Not Available
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Reference ID:
Not Available
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