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( NEW JERSEY
, Other Cities
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IT Consulting company
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Network Administrator
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( ARIZONA
, Phoenix )
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Job
Description : |
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Provide break / fix support to enterprise employees on any and all phone or networking issues. This is 2nd level support. If the issue is not resolved with the first level team then a ticket is created in HP Service Manager and escalates to this team. Associates working on this team will not only resolve HP Service Manager tickets, but will also take phone calls that are escalated and transferred direclty over (urgent issues that need attention immediately).
- Perform analysis and troubleshooting on both data AND voice issues.
- Talk through issues and problems over the phone with end-users.
- Analyze, troubleshoot and work to fix issues around T1 (connectivity / bandwidth issues) and any issue pertaining to UC Phones (limited functionality, fast busy signals, password / access issues, etc.).
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Network Administrator |
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
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Minimum 3 Years-Maximum 6 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Contact Information
Contact: Bryce Johnson
Phone: (602) 605-7011
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Reference : |
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Not Available
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Reference ID:
Not Available
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