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( ILLINOIS
, Chicago
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SystemGuru is a business systems consulting firm working to effectively optimize business processes and create successful systems solutions. Our approach is to utilize our in-depth domain experience in Financial Services, Manufacturing and Health Car
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PM with Airlines Customer Loyalty exp
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( NEW YORK
, New York )
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Job
Description : |
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Project Management Experience Airline Customer Loyalty
Customer Loyalty Implementation.
Collaborate with Senior Management on establishing customer retention strategies and continually monitor/modify strategies needed to meet retention goals for all channels
Develop both broad-based and highly customized retention promotions to target specific customer segments
Develop consumer research projects where applicable to support retention program
Provide insight into underlying retention drivers, trends, and forecasts
Benchmark existing retention rates by customer segment/profile and develop expected retention program results at required frequency
Provide ROI financial analysis on retention program results
Provide marketing and operational strategy recommendations based on analyses in order to drive customer retention
Coordinate retention activities; understand influence and leverage
Coordinate retention campaigns and provide project management leadership with internal and external program partners
Produce retention-related marketing communications as appropriate (may include mix of mass marketing channels, direct marketing and customer communication)
Works with Customer Service team and strategic partners to implement and manage programs on a daily basis ensuring an outstanding customer experience and increase customer retention
Contributes to material and communications process to ensure appropriate customer retention emphasis |
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Project Manager with Airline Customer Loyalty experience |
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
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Minimum 5 Years-Maximum 6 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Manish Aggarwal
System Guru
900 Rte 9 N
Suite 205
Woodbridge, NJ 07095
Phone: (312) 263-0360
Web: http://www.systemguru.com
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Reference : |
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Not Available
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Reference ID:
Not Available
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