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( NEW YORK
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Amtex provides high-quality end-to-end software solutions across industries through unique models and methodologies, to deliver time, cost, quality and full-service advantages best-of breed in nature. Amtex assists clients in making informed business
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Expert Business Analysts with Help Desk exp
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( DISTRICT OF COLUMBIA
, All Cities )
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Job
Description : |
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Expert Business Analysts with Help Desk exp.
Tasks
1. Work closely with internal and external customers to define complex business rules related to help desk functions
2. Review of current help desk structure and compare to industry standards.
3. Drive the analysis phase to completion while developing and validating business requirements, and process flow diagrams.
4. Work with the other experts to quickly learn the functions of the various client help desks
5. Work with management team to determine the best solution for our help desks.
6. Develop and deliver a recommendation to client Senior Staff that includes:
* Help Desk structure / organization
* Help Desk required skill sets
* Training needs for current staff
* Training program for new staff
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Expert Business Analysts with Help Desk exp. HealthCare is a MUST- Washington DC
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
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Minimum 4 Years-Maximum 6 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Shelly Goel
Amtex Systems Inc.
50 Broad Street #801
New York, NY 10004
Phone: (212) 269-6448
Web: http://www.amtexsystems.com
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Reference : |
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Not Available
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Reference ID:
Not Available
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