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TEKsystems
 
( NEW JERSEY , Other Cities )
 
 
 
IT Consulting company
   
 
Systems Administrator - MCSE
 
( VERMONT , Burlington )
  Job Description :
  (1) Desktop support:

Will be resolving Level III trouble tickets with end users. May remote into

the desktop or be face to face with the customer. They may be responsible

for resolving any plug/play issues, fixing Dell HW components, SW

configurations, SW install requests, troubleshooting laptop/printer/desktop

HW and SW issues- it may include anything on the desktop or LAN account.

(2) Systems Administration:

They may be responsible for applying SPs, troubleshooting server HW

(2950s), troubleshooting connectivity to the network- changing the network

configs. Requires a solid background in Active Directory- PW resets,

add/delete users from AD domain, writing scripts, create email account on

Exchange, creating GPOs- but on a very LOW level.

1) This candidate will be interacting with the customer on a daily basis and

MUST have GREAT Customer skills and communication skills

2) Must have experience working with remote troubleshooting tools. (Client

uses LANdesk)

3) Must have experience working with ticketing systems. (Client utilizes

Remedy but experience with other ticketing systems is fine.)

4) Must be willing to have some flexibility on rotating shifts (i.e. some

weekend work may be required)

 
  Job Type : Not available
 
  Job Category : Software/Hardware/EDP
 
  Pay Rate : As Per The Company Norms
   
  Skills Required :
  Active Directory, Exchange, Microsoft Server 2003, MCSE
   
  Qualification :
  Not Available
   
  Career Level : Middle Management
   
  Experience : Minimum 5 Years-Maximum 6 Years
   
  Other Informations :
  Not Available
   
   
  Contact Information :
  Daigle,Ryan TEKsystems 111 Speen Street, Suite 520 Framingham, MA 01701 Phone: (508) 766-3184 Fax: (508) 766-3163 Web: http://www.teksystems.com
   
  Reference :
  Not Available
   
  Reference ID: Not Available
   
 
   



   


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