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( GEORGIA
, Other Cities
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IT Consultant
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Siebel RTS Lead
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( WISCONSIN
, Milwaukee )
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Job
Description : |
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Leading and supervising the Application Support Team and Technical Architecture Teams to ensure ongoing maintenance and support of Siebel applications.
- Supervise the Teams and Leads that provide ongoing maintenance and support for the Siebel applications
- Ensure the overall stability, performance and quality of the Siebel environments
- Lead production application issue resolution and ensure issue status is continuously communicated;
- Provide professional guidance and feedback to Application Support Team, Technical Architecture Team, Technical Release Manager and Software Configuration Manager
- Inform other Teams of issues that may affect other areas of Interface or 3rd party applications.
- Work with Software Configuration Manager and Technical Release Manager to develop and implement minor releases.
- Responsible for root cause analysis of requests and identifying ways to reduce calls.
- Excellent interpersonal and customer service skills. Will interact with IT staff and customers. Must have an understanding of required in-service dates and communicate progress and status as the situation dictates.
- Excellent communication skills. Verbal: Might require interaction via phone and meetings Written: Requires writing of technical and non-technical documents including responses to e-mail requests and development of SOPs.
- Siebel configuration experience.
- Experience in software implementation methodology and Enterprise Application Integration along with a working knowledge of database administration basics, schemas and objects.
- Should have worked on major Siebel development and enhancement project.
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Siebel RTS Lead, Ensure the overall stability, performance and quality of the Siebel environments, Siebel configuration, major Siebel development and enhancement project |
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
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Minimum 5 Years-Maximum 7 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Systel,Inc.
Web: http://www.systelinc.com
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Reference : |
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Not Available
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Reference ID:
Not Available
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