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Jobs |
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( DELAWARE
, Other Cities
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IT Consultant
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Information Management Specialist
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( TEXAS
, Austin )
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Job
Description : |
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Responsible for identifying problems as they occur, work with level 2 support personnel to ensure proper steps are taken to resolve those problems. Initiates corrective action under direction of senior operator or shift supervisor and within the scope of knowledge and informs manager of problems.
Responsible for and sign off of all assigned production jobs and health checks as defined by the Manager of Customer Engineering.
Maintain a record or log as required as part of the shift change process.
Must be able to work in a 24x7 (weekend and/or shift rotation) schedule.
Must have ability to work in a multi-system and multi-platform environment.
Must ensure timely and accurate delivery of the scheduled daily and monthly production report and batch files.
Work with data center staff to monitor production systems.
Responsible for following procedures for processing of batch files, troubleshooting and reporting errors.
Ensures that proper notification and escalation procedures on missed checkpoints or other batch/online processing delays are being followed
Develops scheduling resolution/analysis skills and software knowledge
Trains and monitors performance of assigned staff and coordinates related on-site activities
Provides functional or task leadership
Coordinates special projects and system upgrades
Briefs clients and/or management on the status of resolution efforts
Serves as a technical advisor to users with complex systems issues by resolving or conferring with technical personnel
Recommends system or process improvements, including procedures, training, and enhanced documentation
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Linux, HP, Unix, Windows
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
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Minimum 4 Years-Maximum 5 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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recruiter
ACS inc
Phone: (999) 999-9999
Web: https://acs71.recruitmax.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=29254
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Reference : |
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Not Available
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Reference ID:
Not Available
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