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( DELAWARE
, Other Cities
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IT Consultant
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Desktop Management Analyst
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( MASSACHUSETTS
, Worcester )
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Job
Description : |
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Logging and monitoring of customer questions, issues and problems through resolution/completion.
· Creation and maintenance of customer service request documentation through resolution
· Provision of customer updates and status reports with regards to open customer issues as appropriate
· Ensure problem resolution via the maintenance of appropriate action plan and/or project plan
· Ability to prioritize workload with minimal supervision.
· Ability to make critical business decisions daily with minimal supervision.
· Serve as primary escalation point for all problem/issues along with all members of the Support team.
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Desktop Support
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
:
Minimum 5 Years-Maximum 6 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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recruiter
ACS inc
Phone: (999) 999-9999
Web: https://acs71.recruitmax.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=35787
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Reference : |
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Not Available
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Reference ID:
Not Available
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