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( DELAWARE
, Other Cities
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IT Consultant
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Team Manager
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( NEW JERSEY
, Jersey City )
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Job
Description : |
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Directs and/or manages all activities associated with Call Center operations, including developing and implementing policies and procedures on systems.
Establishes and implements performance and service standards.
Develops and implements process and/or operational improvements to enhance efficiency and effectiveness of operations.
Ensures productivity meets or exceeds service and quality standards.
Develops departmental budget and controls costs.
All other duties as assigned.
6-8 years of experience of direct employee management, 3-5 years of call center management experience, benefits experience
Experience managing people in a benefits call center |
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Team Manager |
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
:
Minimum 4 Years-Maximum 6 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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recruiter
ACS inc
Phone: (999) 999-9999
Web: https://acs71.recruitmax.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=43988
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Reference : |
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Not Available
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Reference ID:
Not Available
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