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( NEW JERSEY
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IT consulting Service
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Help Desk Support 2 with Healthcare exp - Direct C
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( MARYLAND
, Other Cities )
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Job
Description : |
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The Service Desk Analyst is responsible for providing support for Associates, Contractors, Brokers, Providers, and Members regarding web site support and/or hardware and software utilized by Client teams. This will require providing prompt and highly customer centric skills in a very dynamic and challenging environment. Contractor must have solid knowledge of Internet, Intranet, PC hardware, MS Office, printer troubleshooting skills, and knowledge of web browsers.
This resource is replacing a contractor that left Client. Continued Broker Support challenges as well as Client Direct and My Account support needs require additional contractor support.
Category Name Required Importance
Miscellaneous Customer Focused No 1
Packaged Applications MS Office No 3
Specialties Internet No 2
Technical Customer Service No 1
Technical Local and Wide area networks No 2 |
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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ontractor must have solid knowledge of Internet, Intranet, PC hardware, MS Office, printer troubleshooting skills, and knowledge of web browsers,exp with Local and Wide area networks,web site support |
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Qualification
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Not Available |
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Career
Level :
Top Management |
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Experience
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Minimum 5 Years-Maximum 6 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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ames
Zolon Tech Solutions Inc.,
1101 Pennsylvania Avenue NW, Suite 600
Washington, DC 20004
Direct: (571) 366-8339
(202) 640-4365 x 303
Fax: (202) 640-4366
james@zolon.com
www.zolon.com
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Reference : |
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Not Available
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Reference ID:
Not Available
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