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( DELAWARE
, Other Cities
)
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IT Consultant
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Health & Welfare Benefits Analyst
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( NEW JERSEY
, Edison )
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Job
Description : |
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Processing of daily client administrative work·
Create complex reports to meet client and internal needs.·
Assist in the definition, development and maintenance of project and system requirements, technical specifications, and test plans.·
Manage the production calendar to ensure all ongoing deliverables are met and executed within agreed upon Service Level Agreements.·
Develop and maintain documentation of process flows, administrative summaries, and standard operating procedures; also identify and assist in the execution of process improvements.·
May be responsible for Case management of participant escalations from the Contact Center to ensure timely closure;
Conduct appropriate trend analysis as needed.
Work with other internal groups to prepare test plans to support technical infrastructure testing, data interfaces in/out of the system, employee communications, employee tools (IVR, web, account inquiry screens and/or PeopleSoft), and client reporting.
Monitor/manage client and internal escalations
Assist in the training and development of all staff.
Supervise daily activities of team members and provide performance feedback to senior management.·
Develop working relationships with the client, third party vendors and/or ancillary service providers and other internal parties to ensure seamless delivery on specific tasks, special projects and/or participant issues.
Ability to execute monthly premium remittance process Ability to execute and analyze outbound payroll deduction files for active and retired participants
Ability to execute and analyze monthly direct bill processAttend both client and internal meetings.
BS/BA degree required. 3 years business experience preferred with HW background
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, |
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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HW Analyst |
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
:
Minimum 4 Years-Maximum 5 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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recruiter
ACS inc
Phone: (999) 999-9999
Web: https://acs71.recruitmax.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=48657
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Reference : |
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Not Available
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Reference ID:
Not Available
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