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( NEW JERSEY
, Other Cities
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IT Consulting company
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Telecommunications Engineer
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( ILLINOIS
, Chicago )
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Job
Description : |
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Provide day-to-day support of our Genesys/Alcatel platform - Specifically Genesys 8
- Design and execute routine test plans to ensure system integrity and production readiness
- Conduct proof-of concept and lab activities that include interoperability testing , quality metrics, load and stress testing as well as overall functionality
- Maintain endto-end understanding of existing technologies and services and their use within the business.
- Coordinate new upgrades and enhancements with internal and external teams
- Perform proactive traffic and utilization analysis to trend and predict service consumption and growth
- Provide regular analysis of system performance and make recommendation for improvement or redesign
- Reports, tracks and if necessary escalates voice platform performance issues to resolution
- Provides 24-hour on-call support for voice/Telecom platform issues
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Genesys experience - version 8 preferred, Alcatel PCX 4400 experience helpful |
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
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Minimum 3 Years-Maximum 5 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Parks,John W.
TEKsystems
1933 N. Meacham Road, Suite 100
Schaumburg, IL 60173
Phone: (847) 221-1451Fax: (847) 221-1490
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Reference : |
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Not Available
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Reference ID:
Not Available
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