Roles & Responsibilities

Mphasis,an HP company Mar 2009 ¡V Jun 2011

Client : Symantec Corporation

„« Microsoft Operations Manager 2005

Remote installation of MOM agent via Administrator Console.
Manual installation on MOM agent.
Start/stop the maintenance mode of a server via Operator Console.
Generating performance reports using Reporting Console.
Administering Rule groups and customizing thresholds based on customer requirements.
Uninstalling the MOM agent on the servers which are decommissioned.
Setting Alerts for mail recipients.

„« System Center Operations Manager 2007 R2

Remote installation of SCOM agent via Operator Console.
Manual installation on SCOM agent.
Start/stop the maintenance mode of a server via Operator Console.
Administering Rule groups.


Installing and importing Management Packs.
Create custom rules as per customer requirements.
Creating and Overriding Monitors.
Create Channels/Subscriptions for email notification of alerts.
Fine tuning of thresholds in the Management pack as per the need.
Generating performance reports using Reporting Console.

„« Tealeaf 7.1
Knowledge on Tealeaf Architecture.
Administration of Capture servers,HBR servers, Canister Servers, Reporting and Web Server.
User account creation and providing user access to Tealeaf Portal.
Configuring and scheduling jobs manually to extract the data files.
Troubleshooting the tealeaf environment in case of any issues related to Tealeaf portal.

„« Sun Management Center 3.6
Installing SunMc agent on Unix/Linux/Solaris hosts.
Adding and Configuring of the host at the Sun Management Center Console.
Setting the threshold values for generating alerts.

„« Nerve Center 3. 8
Adding the servers in the Nerve Center Client.
Enabling ICMP Ping Monitoring for Host.
Disabling Ping Monitoring
„« Proviso
Adding the host details in the SNMP Configuration tool.

HCL Technologies Feb 2006 ¡V Mar 2009

Client : HCL Technologies

„« Analysis, Design, Implementation, Configuration & Support for the following modules
Performance & Availability Management ¡V ITM 6.1
Event Management & Automation ¡V TEC 3.9
Change & Configuration Management ¡V ITCM 4.2.1, ITCM 4.2.3, ITRC 5.1
Job Scheduling ¡V TMF 4.1.1.

„« Tivoli Enterprise Console
Creation of new rules in TEC 3.9 (Tivoli Enterprise Console).
Creation of shell scripts to process rules & to automate the event management efficiently.
Integration of TEC with various other modules such as ITM.



„« IBM Tivoli Monitoring
Installation & Configuration of TEMS, TEPS, & Data warehouse.
Installation of ITM agents (TEMA) on critical servers.
Customization of situations as per requirements.

„« IBM Tivoli Configuration Manager & IBM Tivoli Framework
Creation of Gateways, Managed Nodes across the wide spread Enterprise environment.
Remote Deployment of Tivoli Endpoints across various locations.
Creation of Software package blocks for various software across locations.
Testing deployment of critical Operating system patches.
Creation of Perl/shell scripts to automate the tasks of Software Distribution & Inventory.
Automating the availability of Inventory information.
Automation of Endpoint availability & maintenance tasks.

„« IBM Tivoli Provisioning Manager for OS Deployment
Installation and configuration of TPMfOSv5.1
Configuring DHCP Server with the TPM Server.
Creating various images of OS and deploying in client machine
Working with the Software packages.
Binding Software Packages to a Deployment Scheme.

„« Patch Management
Automated Patch Management
Deployment of WUA to the endpoints.
Approving patches in WSUS server.
Download the wsusscan.cab file from Microsoft site.
Run Windows_Patch_Scan to get the information on missing patches.
Run the group_status_updater workflow to create packs, queries and activity plans.
Submit the plan to run from the Activity Plan Monitor and monitor the patch installation.

„« IBM Tivoli Remote Control
Installation of Tivoli Remote Control Server.
Creating Software Package blocks for Agent Installation.
Deploying the ITRC agent using spb on the client machine.
Handling and Recording Remote session on the target machines.



„« Knowledge in IBM Tivoli Access Manager
Installation of TAM Components (Policy Server, Authorization Server, Web Portal Manager).
Installation of Web Components (Web seal Server).
Installation of Common Auditing and Reporting server for collecting and reporting log information
Working with Web Portal Manager.
Creating various policies in the Policy Server.
Providing proper Authorization and roles to the users.