The fact that you are reading this article, confirms that you own a computer and you may have faced the issue of its repair and maintenance time and again. Here, I have tried to put together a guide for computer repair services with the aim to help you find the best computer repair company On the Internet.
Top 7 Facts To Remember When Choosing Laptop or PC Repair & AMC Company:
1. On Site Support: You need to get your laptop repaired and now! And waiting for days for the machine to be repaired can be frustrating. In times like this, you need to look for a laptop repair service provider that can visit your residence or office and get it up and running in no time at all or choose the easier option and go for someone who can fix it ONLINE. Nowadays, most pc repair and support shops provide online support. However, ask them if they will charge you extra for that visit which actually makes little sense since everything they do onsite can be done via online access to your computer/laptop. In fact, you may also negotiate this at the time of making the payment.
2. Work Warranty: This is very important, and you should ensure that companies offer warranty on their work. This will safeguard your interests and help you save money that you may have to spend in case the work is unwarranted. Most computer repair and maintenance companies offer warranty of 6 months to a year. But you must check if they provide you with free replacement of software in case they corrupt your system during the online/onsite repair process.
3. Turnaround Time: Remember, the reason you are hiring a professional is because you want a quick turnaround time. So at the very onset, ask for the time required to repair your laptop or computer.Typically, computer repair takes around 2-3 hours at the most which is the time you will require to keep aside from your schedule while the online service takes place. If the issue requires parts replacement or repair then you are looking at around 2-3 days or even more. If you have a PC AMC or Laptop AMC, then you will already know this by experience.
4. Manufacturer Certifications: Yet another extremely important thing to check. Computer manufacturers provide certifications to computer engineers, if they have attended the manufacturer’s training program. So ask your repair guy if he is certified to repair the brand of laptop you own. For example: if the technician is certified to repair a Lenovo laptop, he may not be able to repair a Dell, Sony, Acer, or any o