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( NEW JERSEY
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IT Consulting company
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Desktop Support/PC Tech
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( MICHIGAN
, Detroit )
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Job
Description : |
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- Assist in researching, selection, evaluation, implementation, documentation, operation, support and maintenance of hardware and software solutions as directed in a Microsoft environment
- Mentor, train, and work as a team with other associates as assigned.
- Work within all project plans and maintain open communication with Project Leads.
- Maintain a strong and up to date technical knowledge of computers, peripherals, and software.
- Utilize/follow standard problem resolution procedures/documentation to resolve problems and perform installations of PC hardware, software, and peripheral devices
- Identifies and escalates problems outside the scope of service or that are not resolved within a specified amount of time to appropriate team(s)
- Respond in a timely manner to Help Desk calls as assigned within SLAs.
- Provide hardware and software training, including documentation, and other reference materials for any end users.
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Desktop Support/PC Tech |
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
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Minimum 3 Years-Maximum 5 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Contact: Elliott Mast
Phone: (616) 974-1937
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Reference : |
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Not Available
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Reference ID:
Not Available
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