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( NEW JERSEY
, Other Cities
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IT consulting Service
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Principal ServiceNow System Administrator
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( TEXAS
, Dallas )
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Job
Description : |
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Minimum 8 years related experience. Prior lead/managerial experience preferred.
At least 5 years working in an ITIL aligned environment.
Extensive experience managing incident and crisis calls and authoring C-level communications.
Experience managing projects, service providers, or matrixed resources in an outsourced environment.
Has excellent technical awareness and understanding of the core technology in use, including bespoke applications in use and core systems management systems and tools.
Demonstrates thorough understanding of business priorities and understands the business criticality of platforms and applications.
Understanding of best practice in project delivery and service management (ITIL), particularly in outsourcing situations. Proven ability to work in collaboration with BU’s and external service providers, building and developing effective relationships. |
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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erforms Incident Management functions, effectively driving customer impacts to timely resolution and authoring executive summaries and remediation plans.
Leads improvements within the BU’s and with the service provider, including revising and implementing processes and tools in support of IT Service Management, especially Incident Managemen |
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
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Minimum 3 Years-Maximum 4 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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ZOLON Tech Solutions, Inc.
| Bhanu Prasad | Recruitment Manager | 1101 Pennsylvania Avenue NW, Suite 600 | Washington, DC 20004 |
| 202-644-7536 (Direct) | (202) 640-4366 (fax) | Click here to Apply Email |
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Reference : |
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Not Available
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Reference ID:
Not Available
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