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( MAHARASHTRA
, MUMBAI
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Patni Computer Systems Limited is India's sixth largest software company with revenues in excess of Rs. 740 crores. Founded in 1978 and headquartered in Mumbai - India, Patni has registered a compounded annual growth rate of 45%.
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EMail support
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( ANDHRA PRADESH
, HYDERABAD )
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Job
Description : |
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We are looking for executives to work on our ERMS (Email Response Management System). Please send in an updated resume with all contacts. Someone from our team will call you to schedule you for an interview at one of our locations in HYD.
CANDIDATES PREVIOUSLY APPLIED NEED NOT APPLY!!
BPO Email Support Executives:
Minimum Requirements:
1. Minimum 3 year college level degree course in an English Medium environment
2. Minimum 2 years experience in Customer Care managing a US customer base (3+ years for Supervisors)
3. Strong ability to comprehend written English and structure effective written English communications
4. Strong analytical and problem solving skills
5. Typing speed above 30 words per minute
Preferred Requirements:
1. College degree with English as a major area of study
2. 1+ year High volume Email response service support using an industry standard ERMS system
3. Experience in Non Verbal / Consultative environment – Email / Chat support.
4. Experience with the use of a Siebel based CRM application
Interested candidates please apply by emailing a detailed resume to archana.dass@patni.com along with current CTC and expected CTC. Also, please mention earliest possible date of joining.
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Job
Type :
Not available |
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Job
Category :
Call Centre/ITES/Customer Care |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Email/chat support |
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Qualification
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Any graduate |
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Career
Level :
Middle Management |
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Experience
:
Minimum 2 Years-Maximum 4 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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archana.dass@patni.com
Patni Computer Systems Ltd.
5Q4-A1, Cyber Towers
Hitec City, Madhapur
Hyderabad 500 081.
Tel: +91 40 2311 9800
Fax: +91 40 2311 9801
E-mail: patni-hyd@patni.com
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Reference : |
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Not Available
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Reference ID:
Not Available
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