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( KARNATAKA
, BANGALORE
)
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HP operates in over 160 countries around the world and serves nearly one billion customers, from homes and home offices, to small and medium businesses, to data centers and the largest global enterprises. Here is an overview of our customer segment groups
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Network Specialist
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( KARNATAKA
, BANGALORE )
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Job
Description : |
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You'll be making significant contributions to the overall success of projects, whether the optimum solutions involve people, process or technology.
Delivering tremendous differentiated and perceived value to customers, you'll ensure that hp provides them with the best overall service experience in the industrynot only ensuring that projects run to plan, but also identifying opportunities to provide even greater value through expanded engagements or new consulting opportunities.
This will involve working exceptionally closely with customers, sharing knowledge, leveraging hp's experience and knowledge, and driving the creation of structured intellectual capital.
Key role & responsibilities will include the following:
Problem & Escalation Management for Asia Pacific Global Delivery network & infrastructure environments in support of Business Process Outsource (BPO) environment
Level 3 escalation point for BPO operational support teams
Focal point for regional and global teams implementing customer connectivity solutions
Key interface between customers, transition & transformation teams, and engineering teams, providing input in design and implementation of connectivity solutions
Primary Interface to vendors for support & escalations
Responsible for implementation or expansion of BPO network infrastructure
Due Diligence Process owner and Move to Production Process Owner for BPO neytwork
Upgrade assessment and Planning for BPO network
Maintenance of configuration management data, including diagrams and operational documents
Major MACs Planning and co-ordination, and implementation of required security changes for connectivity projects
Ensuring that all ITSM processes are established and operated/followed correctly
Identifing service delivery requirements and building necessary processes
Act as Delivery Lead for BPO environment in their respective locations
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Cisco CCNA/CCNP/CCSP equivalent training/certification 5-6 years IP Networking experience in LAN/WAN/Security spaceCritical skills required: Fluent Spoken and Written English Cisco LAN and WAN Networking support and implementation CISCO PIX Security |
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Qualification
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Not Available |
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Career
Level :
Senior Management |
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Experience
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Minimum 5 Years-Maximum 6 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Hewlett-Packard India Pvt. Ltd.
24, Salarpuria Arena
Hosur Main Road, Adugodi,
Bangalore - 560 030
Tel: 25633555
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Reference : |
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Not Available
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Reference ID:
Not Available
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