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Kelly Services
 
( MAHARASHTRA , MUMBAI )
 
 
 
A People Company, Staffing the World Kelly founded the temporary staffing industry in 1946, and has maintained a leadership position through the years based on a valuable premise: we invest in people.
   
 
Voice and Accent Trainers
 
( MAHARASHTRA , MUMBAI )
  Job Description :
  To Train people on Voice & Accent, soft skills, behavior, voice modulation etc for US & UK customers.Experience in identifying the difference between Indian English sounds and Native English sounds.Responsible for research, development & preparing of voice & accent training modules.Design & Implement Programs/Modules/Manuals/Call Scripts for the process.Call coaching of associates and calibrating with Mgrs/TLs/QM on communication related issues.Floor Support.Call Audits/Call taking/Call monitoringCreate Training Reports.Evaluate Training Effectiveness.High people sensitization, High mentoring and Coaching skills.Handle Quality / Data Analysis & provide solutions
 
  Job Type : Not available
 
  Job Category : Call Centre/ITES/Customer Care
 
  Pay Rate : As Per The Company Norms
   
  Skills Required :
  Knowledge of phonetics and its practical application in voice and accent training.Knowledge of grammar , sentence structure and phraseology used by native English speakers(UK and US).Hands on experience in Call coaching of associates and calibrating with Mgrs/TLs/QM communication related issues.Excellent in communication skills, interpersonal skills, presentation skills, Customer service skills and in high people orientation.
   
  Qualification :
  Not Available
   
  Career Level : Middle Management
   
  Experience : Minimum 3 Years-Maximum 4 Years
   
  Other Informations :
  Not Available
   
   
  Contact Information :
  Kelly Services Pvt Ltd 61, 6th Floor, Maker Chambers III Nariman Point Mumbai, 400021, India
   
  Reference :
  Not Available
   
  Reference ID: VNA
   
 
   



   


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