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ACS International
 
( DELAWARE , Other Cities )
 
 
 
IT Consultant
   
 
Technical Helpdesk Supervisor
 
( UTAH , Sandy )
  Job Description :
  If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Primary duties of the Technical Helpdesk Supervisor may include one or more of the following:

Oversees the delivery of day-to-day technical helpdesk efforts including receipt, prioritization, documentation, and resolution of information systems products and services.

Coordinates referrals to appropriate technical personnel for follow-up.

Oversees the process of maintaining daily logs and equipment malfunction reports.

Assists in the implementation of training priorities for technical helpdesk employees.

All other duties as assigned.

Primary duties of the Technical Helpdesk Manager and Technical Helpdesk Director may include the above duties as well as one or more of the following:

Plans and implements major initiatives related to the support center.

Performs complex feasibility studies, life-cycle analysis and cost/benefit studies.

Plans and establishes priorities and manpower utilization.

Selects and manages subordinates to achieve overall objectives.

May write or lead proposals that require a high level of functional or client expertise

ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.

 
  Job Type : Not available
 
  Job Category : Software/Hardware/EDP
 
  Pay Rate : As Per The Company Norms
   
  Skills Required :
  supervisor, help desk
   
  Qualification :
  Not Available
   
  Career Level : Middle Management
   
  Experience : Minimum 4 Years-Maximum 5 Years
   
  Other Informations :
  Not Available
   
   
  Contact Information :
  recruiter ACS inc Phone: (999) 999-9999 Web: https://acs71.recruitmax.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=39554
   
  Reference :
  Not Available
   
  Reference ID: Not Available
   
 
   



   


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