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( NEW JERSEY
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IT consulting Service
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Help Desk/Desktop Support Technician with Healthca
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( MARYLAND
, Other Cities )
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Job
Description : |
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Position requires a College Degree in an IT Technology field or equivalent experience
* 3-5 years of commensurate and progressive growth experience in a Service Desk or Help Desk technical support environment
* Must have basic knowledge of PC hardware, MS Office, basic printer troubleshooting skills, ghosting software, and knowledge of web browsers.
* Experience as a Team Lead and/or Manager Certifications for Service Desk industry
* Certified Knowledge Management; A+ and/or Net+ certification
* Familiar with Healthcare Customer Service Environment and the support of Subscribers/Providers
* A solid understanding of personal computers.
* Knowledgeable about BMC Service Desk Express or Knowledge Management tools preferred.
* 1-2 years experience with Crystal Report and development and standard metrics reporting requirements.
* Familiar with ITIL process and environment.
* Familiar with support of e-commerce or e-business web sites.
* Knowledge of script writing for SQL, Access, PERL and/or JAVA. |
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Job
Type :
Not available |
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Job
Category :
Others |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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3-5 yrs of commensurate and progressive growth exp in a Service Desk or Help Desk technical support environment,1-2 years exp with Crystal Report and development and standard metrics reporting etc... |
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Qualification
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Not Available |
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Career
Level :
Junior Management |
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Experience
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Minimum 3 Years-Maximum 5 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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James
Zolon Tech Solutions Inc.,
1101 Pennsylvania Avenue NW, Suite 600
Washington, DC 20004
Direct: (571) 366-8339
(202) 640-4365 x 303
Fax: (202) 640-4366
james@zolon.com
www.zolon.com
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Reference : |
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Not Available
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Reference ID:
Not Available
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