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( NEW YORK
, New York
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Amtex provides high-quality end-to-end software solutions across industries through unique models and methodologies, to deliver time, cost, quality and full-service advantages best-of breed in nature. Amtex assists clients in making informed business
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Desktop Support Analyst
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( NEW YORK
, New York )
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Job
Description : |
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* Configuration and troubleshooting of high speed Internet connection at the field sites, including Verizon FIOS, Time Warner Cable, Cablevision and DSL.
* Configuration and troubleshooting of Cisco 1811 and 831 routers, network hub and switches and installation of Cat 5 cabling at the field sites.
* Installation, configure and troubleshooting of computers, networking peripheral equipment, printers, scanners and software deployed at the field sites.
* Troubleshoot hardware and software problems utilizing documentation, online assistance and other staff members when necessary.
* Works with Remote Support, Service Desk, Network Infrastructure and Server Support staff as appropriate to determine and resolve problems received from clients.
* Works with Remote Support team on Citrix XenApp server administration.
* Escalate complex or troublesome issues to management for guidance when all resources have been exhausted.
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Windows, Dell, HP, Desktop, Laptop, Cisco, Citrix, XenApp |
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
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Minimum 3 Years-Maximum 4 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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ABSOLUTELY NO THIRD PARTIES
Amtex Systems Inc.
Web: http://www.amtexsystems.com
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Reference : |
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Not Available
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Reference ID:
Not Available
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