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( NEW YORK
, New York
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Amtex provides high-quality end-to-end software solutions across industries through unique models and methodologies, to deliver time, cost, quality and full-service advantages best-of breed in nature. Amtex assists clients in making informed business
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Support Analyst- Help desk
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( MINNESOTA
, Minneapolis )
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Job
Description : |
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The Portal Services Unit is seeking a consistently cheerful, confident, and highly skilled level 3 support analyst. A successful candidate will join a team of experienced web programmers. This position will help internal and external users of the Patient Online Services and Provider services product lines. Team members are expected to have extremely strong interpersonal communication skills. Participation in a 24x7 on call rotation is required. Candidate should have experience working in a fast paced environment and communicating effectively during difficult situations. When not directly supporting users (end-users, level 1 and level 2 support), this team member will document system functionality and write knowledgebase articles for level 1, level 2, and level 3 support teams. Previous experience in a software development support organization is highly desirable
Required /Desired
Skill Required /Desired Amount of Experience Expertise Rating
Software Quality Assurance (Black box / White box testing) Highly desired 1 Years
C# Highly desired 2 Years
SQL Required 2 Years
XML Highly desired 1 Years
Customer Support Required 2 Years
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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SQL, customer support, service now, C#, .net |
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
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Minimum 4 Years-Maximum 6 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Warm Regards,
Chitra
Amtex Systems Inc
chitra@amtexsystems.com
Amtex Systems Inc.
Web: http://www.amtexsystems.com
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Reference : |
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Not Available
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Reference ID:
Not Available
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