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( NEW JERSEY
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IT consulting Service
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NOC Technician - 3rd Shift (Boca Raton, FL)
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( FLORIDA
, Other Cities )
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Job
Description : |
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•Receiving trouble ticket calls and emails from customers, opening tickets with Telco vendors
•Work trouble tickets to resolve issues
•Following up with customers and vendors to ensure the fastest possible resolution
•Providing high quality email, DNS and web site technical support
•Datacenter monitoring including but not limited to temperature, humidity, equipment alarms, core device status, and UPS/Generator health
•Monitoring and Troubleshooting backbone and customer networks including; Frame Relay, MPLS, Dedicated Fiber Lines, Transport, Metro Ethernet, and On-net connectivity
•Remote hands services for colocation customers
•Perform remote hands services for Colocation customers
•Voice over IP support
•Configuration, Shipment and Installation of outers/Firewalls/Switches
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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•Must be flexible, dependable, and able to multi-task with priority
•Must have knowledge of Cisco OS
•Ability to work independently and in a team
•Knowledge of Windows 2007, Windows Vista, Office 2007, and basic UNIX commands
•Understanding of networking protocols ICMP, UDP and TCP/IP
•Experience with LAN and WAN connectivity
•Knowledge of Routers, Switches, and DSL Modem
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Qualification
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Not Available |
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Career
Level :
Middle Management |
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Experience
:
Minimum 4 Years-Maximum 6 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Dice Id : 10117114 Position Id : 245135
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Reference : |
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Not Available
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Reference ID:
Not Available
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