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( ILLINOIS
, Chicago
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SystemGuru is a business systems consulting firm working to effectively optimize business processes and create successful systems solutions. Our approach is to utilize our in-depth domain experience in Financial Services, Manufacturing and Health Car
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Network Operations Manager
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( CONNECTICUT
, Other Cities )
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Job
Description : |
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Assist is service initiation and setup for outsourcing of a 365/24/7 Network Operations Center for a large Financial Company
Supervise a 365/24/7 Network Operation Center's (NOC) shift operations and personnel.
Assign and manage the work load of shift personnel as well as escalate resource constraints to management
Oversee day to day NOC operations, escalations, ticketing, and communications with customers
Ensure that the NOC goes beyond what is required as defined by Service Level Agreements
Further develop process and procedures within the NOC. Update and maintain documentation associated with processes and procedures
Continuously improve and develop systems to proactively monitor the networks we manage
Hire and train level 0/1 technicians. Further develop a training program to acquaint new staff with the customer's environment
Manage the troubleshooting of major issues with NOC monitoring tools and address possible cause concerning outages
Manage and coordinate monthly maintenance as scheduled by the client
Position is expansive and additional responsibilities can be added. |
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Job
Type :
Not available |
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Job
Category :
Software/Hardware/EDP |
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Pay
Rate :
As Per The Company Norms |
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Skills
Required : |
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Strong technical leadership background with various technologies including Windows, Unix, Active Directory, DNS, Network Devices, Network Monitoring Solutions, Help Desk Systems.
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Qualification
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Not Available |
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Career
Level :
Executive - Managerial |
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Experience
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Minimum 7 Years-Maximum 8 Years
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Other
Informations : |
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Not Available
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Contact
Information : |
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Andy John
SystemGuru
900 Route 9 North
Suite 400
Woodbridge, NJ 07095
Phone: (732) 326-3950
Fax: (732) 879-0326
Web: http://www.systemguru.com
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Reference : |
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Not Available
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Reference ID:
Not Available
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