Quad Cities Convention & Visitor’s Bureau 07/2005 – Present

Davenport, IA
QCCVB provides information about the Quad Cities.
Webmaster
Webmaster with overall responsibility for websites www.visitquadcities.com, www.quadcitiessports.com and www.iowapeddler.com online presence.
Updating, maintaining and building application as needed for three websites www.visitquadcities.com, www.quadcitiessports.com, and www.iowapeddler.com.
Primary Web Applications (Summary):
RFP Online (Request For Proposal) (visitquadcities.com)
Meeting planner’s can upload or input information about the meeting they are planning from hotel rooms, space needed, food and beverage and how many people will attend.
TDF Corporation 11/2000 – 7/2005

Rock Island, IL
TDF is currently contracted to provide support for AEPS (Army Electronic Product Support).
Web Application Programmer
Application Development, Graphics Design, Video Production, Content Management
Developed and manages six government websites. Responsibilities include application maintenance, the design and development:
Video enhancement, production, and delivery (streaming, CD, etc).
Maintenance of original graphics for ongoing usability needs.
Complex user interface design and back-end application development.
Provides ongoing support for website ensuring 99.99% availability.
Primary Web Applications (Summary):
Supply and Maintenance Assessment and Review Team (S.M.A.R.T)
Army Suggestion Program (ASP)
utilized user input, rapid processing, and evaluation of feedback workflow application.
Also tracks rewards for information submissions. Produced graphics designed to encourage users to submit their ideas and to market the reward feature. Provide web planning, layout, design, and application development.
Ammunition Stockpile Reliability Program (ASRP)
Worldwide Ammunition-Data Repository Program (WARP)
Installation Management Agency (IMA)
Expert systems that feature database search, filtering, reporting capabilities and provides Army Electronic Production Support (AEPS) with real-time information. Primary tasks were application development (requiring heavy use of SQL).
AEPS Virtual Help Desk
Feature rich customer facing application that supports the spans the entire support process.
Updating AEPS to be 508 (Section 508 of the Rehabilitation Act) compliant.
Primary responsibilities were usability, graphics development, and application development. Also enhanced and produced feature-rich video to assist in the marketing of this product.
Promotion Support Services, Inc. 1999 – 2000

Rock Island, IL
PSS provides fulfillment and consumer response transcription services.
Webmaster
Webmaster with overall responsibility for sites online presence. Our web strategy included initiating a brochure-ware site (using HTML/Photoshop), which provided customers with information about PSS products and services. Site also featured and an “online” tour of our company, processes, employees and facilities.
A “members only” section was setup for clients/employees to log in, order online fulfillment packages using a basic e-commerce package (online credit verification and processing) and deliver an online reporting tool for our clients.
Other tasks included development of call center data-entry programs using Visual Basic (4/5/6) and linked to internal data sources. The data was then extracted using customized reporting tools and used for order processing and order fulfillment.
Also, provided desktop support for a 200-station call center. Assisted Network Administrator with cable management, system program management and general maintenance of a local area network (LAN). Installed other software, hardware and rebuilds for desktops as required