The organization has its headquarters in Bloomington, IN and is nationally known in the field of education.
Ø Responsible for leading team of 4 in administering over the organization’s management information system
Ø Led the design of an inventory control relational database (implemented in SQL Server 2000).
Ø Led team in setting up the organization’s intranet on IIS (ASP/HTML pages, SQL Server 2000 backend).
Ø Administered and supervised the maintenance of the organization’s website (ASP/HTML pages, MySQL backend – project to convert pages to PHP currently in progress)
Ø Developed J2EE compatible components. Used Java Swing to develop client applications, and employed EJB in the implementation of the business-logic tier.
Ø Used Java technologies such as JDBC, JNDI, and JMS in application server implementation
Ø Administered over several Microsoft Access databases; extensively using SQL in ad-hoc querying
Ø Migrated network from having a Windows 2000 Server domain controller to a FreeBSD (UNIX) controller
Ø Carried out troubleshooting of network, hardware and software issues
Ø Carried out staff training on application programs, e.g. Access, Adobe Creative Suite, and Office. Trained technical staff on administrative aspects e.g. Samba server administration; UNIX server administration tasks in GUI (GNOME2) and command prompt interfaces; database querying
Ø Supervised and performed Windows 2000 Server administration tasks (ADS, DHCP, DNS, network printers, …); FreeBSD administration tasks; system backups (using Veritas Backup Exec 9.0, Iomega Automatic Backup, and native Windows back-up systems)
Ø Administered over a managed anti-virus protection system (Symantec Corporate Edition)
Ø Performed wireless network administration tasks including configuring security settings of CISCO 1100 series wireless access point to employ MAC authentication and WEP 128 bit encryption mode
Ø Configured and administered over a Netopia Cayman 3000 series gateway including configuring pinholes through the NAT for Remote Desktop and VPN access
Ø Configured a VPN server (running Windows 2000 Server)
Ø Maintained hardware and familiar with technologies such as SCSI, ATA, SATA, and configuring RAID architecture (RAID 0, RAID 1, RAID 5)
Ø Participated in organization’s strategic planning, and carried out projects following detailed project plans, and SDLCs

Help Desk Consultant
University Information Technology Services (UITS)
Bloomington, IN Aug 01 to Jun 03
Jun 04 to Jan 05
Indiana University students have access to more than 4000 computers housed in the 130 plus student technology centers at its eight campuses. A wide area network (WAN) spans the institution’s campuses, with several local area networks (LANs) and virtual private networks (VPNs). It is also home to one of the largest university-owned supercomputers in the nation. UITS, the division that officially provides academia and the university’s community with technical IT support, runs a help desk 24x7. I worked there as a telephone consultant, having the following responsibilities:
Ø Troubleshooting network issues (LAN, VPN, WAN).
Ø Troubleshooting PC and Apple Mac hardware, software and security issues.
Ø Publishing WAN, critical server downtimes and mission critical system issues on the university’s web board.
Ø Giving technical advice on Windows platforms from XP through to 95, and Apple Mac OS X.
Ø Giving technical advice on email clients -MS Outlook, Outlook Express, Pine, Netscape Messenger, Eudora, and Webmail (web email client developed at the institution).

Associate Instructor
Indiana University, Bloomington, IN Aug 01 to Jun 03
The Bloomington Campus is the largest of Indiana University’s eight campuses, and Associate Instructors at this institution are those graduate students employed to provide instructional support to their sponsoring departments. I worked for the university’s Computer Science department. Specific Tasks:
Ø Supervised and instructed a JAVA object oriented programming (OOP) course to class sizes of about 30 graduate and undergraduate business and computer science major-students (covering Java Swing and GUIs, exception handling, recursion, data structures, threads and concurrent programming, files and streams, and sockets and client/server network programming)
Ø Supervised, instructed and did grading for an MS Office and HTML course in Intel and Apple Macintosh environments to class sizes of about 30 freshman and sophomore students.

Database and Network Administrator
Wilta Investments Pvt. (Ltd), Harare, Zimbabwe Jul 00 to Aug 01
Wilta Investments is a financial institution offering loans to small businesses and individuals. It is an affiliate of one of Zimbabwe’s largest commercial and merchant banks. Specific Tasks:
Ø Perform network administration tasks such as expanding, maintaining, and supporting the corporate data network, its servers, and personal computers on a Novell/Windows network.
Ø Analyze the data network for possible security threats
Ø Perform Banking System Administration tasks like system backups, database updates, and managing user accounts
Ø Analyze the Banking System, and identify new system requirements, making recommendations on software and hardware modifications/or additions.
Ø Perform E-mail Administration on MDaemon mailing system.
Ø Perform Internet Administration tasks such as Wingate server administration.
Ø Train users in Banking System operations such as data capture, report retrieval, and updating the database.
Ø Perform hardware support where needed, and recommendations for equipment purchases.

Y2K Consultant
NCR Zimbabwe (Ltd), Harare, Zimbabwe Jun 98 to Jul 99
NCR Corporation is a leader in solution provision, and its equipment and software is widely used in the retail and financial sectors of the world. It held a 95% share in the ATM and check processing-machine market in Zimbabwe, alongside a significant portion of the database and data warehousing market.