VIMALA
No.26, 6th Narayanappa Block
IInd Block, R.T.Nagar,
Bangalore

PH-080-23535438/98442-18660

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Objective: Seeking a position in business management related work with my experience and
Knowledgeable skills.


Academic Qualification

B.A.(Journalism) – N.M.K.R.V College
Diploma In Computer Application

HIGHLIGHTS OF QUALIFICATIONS:
· Work experience in logistics planning and Sales management
· Work experience in suppliers and customer interaction
· Work experience in MS office
· Ability to work under pressure, prioritise objectives, and meets deadlines
· Good leadership, self motivated team player, and excellent problem solver.

TECHNICAL SKILLS: Windows 95/98/00, MS Word, WP, Excel, Power Point, Tally



WORK EXPERIENCE:
May / 04 – till date: Sr. Service Logistics Executive – Service Logistics (www.vitage.com) Bangalore-HO-Vitage Technologies Pvt Ltd, Bangalore
· Administration logistics process implementation, progress and improvements
· To improve customer services, provide customer satisfaction while streamlining the services, monitoring the delivery schedules on time and lowering support costs outlined by management.
· Customer and Vendor interactions for part requisition and purchase process
· Plan and execute Logistic Managements services to IBM / HP products.
· Improve Operational and Spare Management. Interaction with IBM/HP sales for defective and upgrading products sales. Vendor Support for Service Team
· Suppliers and customer interaction, price estimation, costing and time estimation.
· Conducting Induction / orientation for New employees.
· Stock in charge/online billing





Skills obtained:

.
Ø Defective spare Analysis
Ø Organizing Vendor control in more structured system.
Ø Good interpersonal and negotiating skill with non-warranty part sourcing.
Ø Introduced in-house Open house discussion with Service engineers and Management to increase the service quality.


Nov 1999 to May 2004: Admin Manager/Logistics/In-house Sales

Synergy – Bnagalore
· In-house Sales /Inventory Management
· Handling admin/Accounts.
· Tele-Marketing/Sales Co-ordinator
· Overview and make decision for pricing, sales tax returns and coding orders
· Coordinating with suppliers for orders and working on reorders
· Stock In charge

Skills obtained:

Ø Introduced effective method of stocking keeping.
Ø Good interpersonal skill with /Customer/Supplier
Ø Creative implementation of product to customers
Ø Records all sales and purchase invoices
Ø Book keeping for product development assignments
Ø Work with senior accountant for filing sales tax issues and tax returns
Ø Assisting senior accountant

Personal Details
DOB:22-11-1976
Martial Status: Married
Hobbies: Music/Reading Books/Crafts