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Ashok Kumar
Technical/Operation Manager
(Asst. Manager)
ashoka_tamil@yahoo.com
+919885178231
Objective
Over 7+ Years of experience in the field of ITSystem administration, System Integration,
Infrastructure Management and Project Management.I believe in adding value to the organization by utilizing my knowledge and skills in technical support. I intend to give 100% in all my endeavors, which will consequently fulfill the company's objective and bring about personal growth.
Professional Experience
v Jan’ 2005 – Till Date - GE Capital
International Services - Technical/Operation
Manager
v May’2000 – DEC’2004 – Info Services (IBM) – Sr.
Technical Support Specialist
v OCT’1998 – MAY’2004 – Wonder Soft PTE Limited –
Technical Support Engineer
Areas of Technical Expertise
v Installing, configuring and troubleshooting, IBM
X series/netfinity / HP Proliant / Dell Power edge servers
v Installing and Administrating the NT domain
v Installing and Administrating the Active
Directory / DNS / DHCP
v Migration of Domain/DNS/DHCP/WINS to windows
2003
v Managing and Trouble shooting Group Policy
v Windows Quota and NTP Setup
v Installing, configuring and troubleshooting
Windows NT 4.0 \Windows 2000\2003
v Configuring and Administrating FTP Servers and
IIS Web servers
v Configuration and administration of windows
NT/2000/2003 file server
v WSUS Install/Configure and Managing
v Installing and administrating MS-Clustering and
NLB
v Configuring and troubleshooting of Hardware
RAID
v Driving the IT Infrastructure Projects
v Administrating the Veritas Net Backup
v Installing and administrating the VMWARE ESX Servers / Virtual Center /Vmotion
v Veritas Volume Manager, Volume Replicater and Netbackup
v Managing the IBM FastT, HP Storage Works NetApp NAS, Hitachi SAN L2 Level
Summary of Experience
v Around 7 + years of total experience in IT Infra
Management
Ř Around 3 years experience in Windows/AD/DNS
Management
Ř Two year experience as a team leader Customer support team
Ř Two year Experience on Executing the Projects
Certification and Trainings
v IBM X-series T3 Certified 2002
v Foundation Course in ITSM (ITIL) Trained 2005
v Six Sigma Green Belt and LEAN Trained 2005
v Successful Completion of VMWARE EXS
Trained 2006
v BS15000 Implementation Fundamental Course
Trained 2006
INFO Services (Exclusive Service Provider for
IBM), Chennai - MAY’2000 to DEC ‘ 2004
Sr. Technical Support Specialist (Scope
International Services, Chennai)
(2002 ‘Dec to DEC ‘ 2004)
INFO Services, who is the Exclusive Service
Provider for IBM India FMS.
Roles & Responsibilities:
v Responsible for Development Data center
Activities
v Installing, Configuring and Troubleshooting the
servers
v Handling Day –to – Day Operation Escalation
calls
v Involving in Critical Projects and Role outs
v Doing Harding for Windows servers
Project 1: Suraksha (Moving the Development
servers and Users Behind Firewall)
Duration: 3 Months
Team Size: 2
Team Leader customer Support team for INFO
Services (Field) - Jan’2001 to 2002 Nov
Senior System Engineer for Hindustan Lever Limited
(IBM) - May’2000 to Dec’2000
Education
· Diploma in Computer science, from
Bakcthavarchalam Polytechnic affiliated to Madras
University.
· Pursuing Post Graduated Diploma in IT (PGDIT)
From Symbiosis (SCDL)
Personal Details
Name : Ashok kumar.M
Father’s Name : Murugesan.S.K
Address and Contact :14, Chairman Panjatcharam
Street, Gandhi Nagar, Arakkonam-631003
PH(R): +91-04177-238137
Mobile: +91- 9885178231
Date of birth : 21.04.1980
Gender : Male
Marital status : Single
Nationality : Indian
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